Terms of Service

What We Provide

Reduce Cloud Costs is a platform that helps you:

• Connect and monitor your cloud accounts (AWS, Azure, GCP, OCI)
• Track resources and their costs across multiple providers
• Allocate costs to organizations, projects, and teams
• Get recommendations to reduce your cloud spending
• Schedule resources to save money during off-hours

Your Account

When you create an account:

• You're responsible for keeping your login credentials secure
• You're responsible for all activity that happens under your account
• You must provide accurate information when signing up
• You must be at least 18 years old to use this service
• One person or organization may not maintain multiple free accounts

Your Cloud Credentials

You give us read-only access to your cloud accounts so we can fetch resource and cost data. We recommend using the minimum permissions necessary. You can revoke access at any time by removing the credentials from our platform or from your cloud provider. We never modify your cloud resources without your explicit permission (such as when you enable resource scheduling).

Payment Terms

For paid plans:

• You'll be billed monthly or annually based on your chosen plan
• Payments are processed securely through Stripe
• Prices may change, but we'll give you 30 days notice
• If payment fails, we'll try to notify you before suspending service
• Refunds are handled on a case-by-case basis - just ask

Acceptable Use

Don't use our service to:

• Break any laws or regulations
• Access other users' accounts or data
• Attempt to hack, overload, or disrupt our systems
• Scrape or copy our data for commercial purposes
• Resell our service without permission
• Use automation to create accounts or abuse the platform

Service Availability

We work hard to keep the service running, but we can't guarantee 100% uptime. Sometimes we need to do maintenance, and occasionally things break. We'll do our best to notify you of planned downtime and fix issues quickly. We're not liable for any losses caused by service interruptions.

Data Accuracy

We pull data from your cloud providers and do our best to present it accurately. However, cloud billing is complex and sometimes there are delays or discrepancies. Our cost data should be used as a guide, not as your official billing record. Always verify important financial decisions with your cloud provider's official billing statements.

Cancellation

You can cancel your account at any time:

• Go to Settings and request account deletion
• Or email us at support@reducecloudcosts.com
• We'll delete all your data (see our Privacy Policy)
• Any unused time on annual plans may be refunded - just ask

We can also terminate your account if you violate these terms, but we'll try to warn you first unless the violation is severe.

Intellectual Property

We own the Reduce platform, its code, design, and branding. You own your data. You give us permission to use your data only to provide the service to you. We won't use your data for anything else without your permission.

Limitation of Liability

We provide this service "as is." While we do our best, we can't guarantee it will always work perfectly or meet every need. Our liability is limited to the amount you've paid us in the past 12 months. We're not responsible for indirect damages, lost profits, or decisions you make based on our data.

Changes to These Terms

We may update these terms from time to time. If we make significant changes, we'll notify you by email at least 30 days before they take effect. If you don't agree with the new terms, you can cancel your account before they take effect.

Questions?

If you have questions about these terms, email us at legal@reducecloudcosts.com